Joist Design Technician – Donaldson Timber Engineering, Buckhaven

Competitive salary

Discretionary bonus scheme

Flexible benefits

30 days’ holiday with additional days linked to service

Donaldson Timber Engineering, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

We are ambitious about diversity and inclusion. If you’ve got the right skills for the job, we want to hear from you. We specifically encourage female candidates and those from minoritised ethnic groups to apply for this post as they are currently underrepresented in the manufacturing and construction sectors of our organisation.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role

This is a great opportunity for an enthusiastic, motivated individual looking for a career in the construction sector. Based in a busy office in Buckhaven, Fife, the successful candidate will:

• Interpret architect & engineers’ drawings to create commercial solutions & designs to meet the customer’s needs/specification using the relevant software
• Provide proactive & effective support service to customers including quotations & designs
• Building relationships with existing and new customers
• Effectively dealing with customer enquires with agreed service levels
• Providing technical support and resolving customer queries and complaints
• Providing production units with necessary manufacturing information

The Candidate

The candidate should have the following attributes:

• Previous experience as a joist Designer with proven track record
• Deliver exceptional customer service internally and externally
• Experience with using Mitek MBA suite and a joist design package e.g. Mitek Pamir, Wolf Easi Joist, ITW Space joist, Metsawood Finnframe, Steico I Joist, James Jones I Joist, TFSi I Joist
• Systematic and methodical get it right first time every time approach
• Seek continuous improvement in performance
• Results orientated and project management skills
• An effective communicator
• Proven experience in Joist design in an engineered timber environment
• Ability to work independently and as part of a team to meet deadlines and targets
• Commitment to excellent customer service
• Outstanding organization and coordination abilities
• Proficient in Microsoft office 365

The full-time hours for this role are 37.5 hours per week over 5 days, Monday to Friday, working 8.30am to 5.00pm Monday to Thursday and 8.30am to 2.00pm on Fridays, however there is the opportunity for part-time hours with a variety of options which could be considered. Part-time hours could include shorter working days or fewer days each week.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk by Friday 11 October 2024.