Kitchen Sales Designer, Broxburn

Competitive salary

Discretionary bonus scheme

30 days’ holiday with additional days linked to service 

MGM Kitchens, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 16 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,700+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

The Role

Key elements of the Kitchen Sales Designer role will include.

  • Welcoming clients into our kitchen studio.
  • Discussing and understanding the specific requirements of our clients.
  • Creating kitchen design solutions.
  • Presentation of designs and proposals
  • Produce accurate project specification and quotations.
  • Ordering and processing of sales.
  • Promoting long term customer relationships & prospecting new clients.
  • Keeping abreast of industry design trends and product development.

Our Perfect Candidate

Our perfect candidate will have the following attributes:

  • Excellent accuracy and attention to detail.
  • Good interpersonal skills
  • Ability to organise and prioritise workload.
  • Enthusiastic and organised
  • Strong communication skills and ability to communicate at all levels.
  • Proactive and able to use own initiative
  • A strong desire to learn and develop
  • Team player – collaborative and supportive of colleagues
  • Previous experience using CAD would be advantageous

Previous experience working within a similar industry is preferred but not essential as all training will be provided.

Working hours for the role are 39 hours per week.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk

Alyson Donaldson

Chief Financial Officer, James Donaldson Group Ltd
 

Alyson joins the Group from leading global veterinary care provider, IVC Evidensia, where she was UK & ROI Chief Financial Officer. Here she was responsible for the UK-wide finance operations for the billion-pound business, with a focus on transformation and performance improvement. A chartered accountant, Alyson started her career at KPMG LLP on their graduate training programme. She graduated from Stirling University with a first-class degree in accounting and economics, and in 2020 she completed a post-graduate course in Leadership, Strategy and Innovation with Napier University.

Alyson is the first female Donaldson family member to join the Group in an executive role, in its 163-year history.

Internal Sales Representative – MGM Timber Broxburn

Competitive salary

Discretionary bonus scheme

Flexible benefits

30 days’ holiday with additional days linked to service

MGM Timber, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 16 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,700+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role

Key responsibilities:

  • Taking inbound calls from customers.
  • Negotiating to win business and cross selling associated products.
  • Making outbound calls to grow sales.
  • Liaise with Sale Reps, Customers, branches and Suppliers.
  • Costing of bulk deliveries.
  • Issuing information and processing orders from customers.
  • Dealing with queries relating to orders and costings.
  • Create ad-hoc sale reports.
  • Updating orders, prices and order confirmations in the Company’s systems.
  • Assisting with month end processes.
  • Update stock levels and report figures to customers.

Our Perfect Candidate

Our perfect candidate will have the following attributes:

  • Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
  • A passion to build a career in sales and strong customer service skills and experience are required.
  • Telephone sales or telephone based customer services experience is desirable.
  • Excellent customer service skills are essential.
  • Strong written and oral communication skills are essential.
  • Strong interpersonal skills and stakeholder management skills are essential.
  • Strong attention to detail is essential.
  • Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential.
  • Strong data entry skills and high levels of accuracy are essential.

Hours for the role are 39 hours per week, working Monday to Thursday 8.00am to 5.00pm and Friday from 8.00am to 4.00pm. You will also be required to take part in the Saturday morning work rota, working approx. 1 in 3 Saturdays.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk

The UK’s leading independent timber and construction supplier, Donaldson Group, has appointed Alyson Donaldson as Group Chief Financial Officer.

Alyson joins the Group from leading global veterinary care provider, IVC Evidensia, where she was UK & ROI Chief Financial Officer. Here she was responsible for the UK-wide finance operations for the billion-pound business, with a focus on transformation and performance improvement.

Alyson was promoted to the post at IVC Evidensia after working as Chief Financial Officer for its major subsidiary, Vets Now. Prior to this she spent eight years in senior finance and strategy roles at Diageo, latterly as Finance Director, International Supply, where she was responsible for managing a large global finance community and performance of a multi-billion pound cost base.

A chartered accountant, Alyson started her career at KPMG LLP on their graduate training programme. She graduated from Stirling University with a first-class degree in accounting and economics, and in 2020 she completed a post-graduate course in Leadership, Strategy and Innovation with Napier University.

Alyson is the first female Donaldson family member to join the Group in an executive role, in its 163-year history. She succeeds Arlene Cairns who took on the role of CFO in 2020.

Commenting on the appointment, Andrew Donaldson, CEO of Donaldson Group, said: “The board and I are thrilled to have Alyson joining us as Group CFO. She has an impressive track record of demonstrative success, leading finance functions and driving strategic transformational change and improvements in industry-leading organisations. She will be a fantastic addition to our senior leadership team and we’re all very much looking forward to working with her. This is also a very proud milestone for us as a family business, as we welcome another Donaldson into the Group.”

Alyson adds: “As a family business, this is so much more than a career move for me; it’s something I feel incredibly passionate about. I’m looking forward to working with the Group Executive and finance team, supporting the business as it continues to pioneer in its market, and I’m excited to be contributing to the success of the business for now and for generations to come.”

Currently led by the sixth generation of Donaldson, the 163-year-old Donaldson Group comprises a total of 16 specialist timber and building product businesses and brands, operating throughout the UK from 49 locations employing over 1,700 people. The businesses that make up the Group trade and operate independently, sharing best practice, innovation, purchasing synergies, and market analysis.

Leading timber expert, Donaldson Group, has appointed Graeme Bell as Operations Director of the Interiors division, in addition to his existing position as Director of Smith & Frater.

In his new role, Graeme will be responsible for strategy development for the businesses within the Interiors division, including Kitchens International, Smith & Frater, Stonecare, Optima Kitchens, and MGM Kitchens. Working with Gerry Watson, CEO of Interiors, and the divisional board, Graeme will play a key role in meeting ambitious growth goals, while retaining quality and service.

Graeme brings 37 years of experience in the furniture manufacturing industry, having worked in kitchen manufacturing, across procurement as well as operations and commercial management, for 25 years. He joined Smith & Frater in 2010 as Operations Manager and was later promoted to Commercial Manager, before taking on his current roles as Operations Director of the Interiors division and Director of Smith & Frater. As a leading supplier to the independent retailer and construction industries, Smith & Frater manufactures bespoke kitchens from its production facility in central Scotland.

Commenting on the appointment, Andrew Donaldson, CEO of Donaldson Group, said: “As the Donaldson Group continues to invest in its interiors offering, we are delighted to bring Graeme on board to drive growth within the division. With a wealth of experience at Smith & Frater, Graeme has a thorough understanding of the opportunities and challenges for the Interiors brands in order to take them to the next level.”

Graeme added: “I am excited to take on this new role as Operations Director within the Interiors division. This is a fantastic opportunity as the Donaldson Group expands its interiors offering, on the back of the newly launched MGM Kitchens brand. I look forward to continuing to work with my team as well as new colleagues to grow the businesses within the division while delivering the high-quality products and services that our customers rely on.”

Currently led by the sixth generation of Donaldson, the 162-year-old Donaldson Group comprises a total of 17 specialist timber and building product businesses and brands, operating throughout the UK from 46 locations employing over 1,700 people. The businesses that make up the Group trade and operate independently, sharing best practice, innovation, purchasing synergies, and market analysis.