Donaldson Group

Join our team as a Sales Designer at MGM – Grangemouth!

Competitive salary

Flexible working patterns

Discretionary bonus scheme

30 days’ holiday with additional days linked to service

MGM Timber Ltd, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role

We have an exciting opportunity for a Sales Designer to join our dynamic team, on a full-time basis, based in our Grangemouth Showroom.

We are looking for people with a passion and natural flair for interior design who are self-driven and enthusiastic with high standards and exceptional attention to detail. You will take great pride in your work and in your position within our team.

Working closely with our team of designers and project managers to bring our kitchen designs to life, you will be a natural organiser, a great communicator and be able to build relationships with colleagues, clients and suppliers.

Key elements of the role will include;

• To meet with clients to discuss and plan their kitchens.
• Use of Winner design CAD package.
• Accuracy of information when completing kitchen specification.
• Awareness of current Interior Design trends and finishes.
• General Admin duties Inc. ordering goods and inputting information into business management system.
• Meet and greet clients when required.
• Answering telephones in a professional manor.

The Candidate

• Excellent accuracy and attention to detail.
• Good interpersonal skills.
• Ability to organise and prioritise own workload.
• Flexibility – the ability to adapt, change, prioritise and still deliver on the things that matter most is crucial.
• Tact, discretion, and good judgment.
• Strong communication skills and ability to communicate at all levels.
• Skilled at providing pragmatic and commercial advice.
• Proven influencing and negotiating skills.
• Proactive and able to use own initiative.
• A strong desire to learn and develop
• Team player – collaborative and supportive of colleagues.

The position is for 39 hours per week over 5 days Monday to Friday, however there is the opportunity for part-time hours with a variety of options which could be considered. Part-time hours could include shorter working days or fewer days each week.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk by Friday 2^nd August 2024.

Sales Office Manager – James Donaldson Insulation, Uddingston.

Competitive salary

Company Car

Discretionary bonus scheme

Flexible working patterns

30 days’ holiday with additional days linked to service

JDI, part of the Donaldson Group , established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail, ecommerce, all with shared values and a common vision, driven by the desire to always do good. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role

As the Sales Office Manager, you will be the hands-on leader of our branch sales function with the primary objective of achieving sales targets. You will focus on increasing trading accounts by selling the full breadth of our products, ensuring customer satisfaction, and driving business growth.

Duties & Key Responsibilities

Sales

• Implement innovative pricing strategies with a work-winning mindset to drive sales.
• Maintain a consistent and proactive approach to sales activities, ensuring targets are met.
• Utilise Biztrak to raise quotes and process sales efficiently.
• Use Phocas to analyse trends and act on data insights to optimise sales strategies.
• Expand the customer base and re-engage with existing customers to drive repeat business.
• Explore new product opportunities and lead projects for new product launches, ensuring successful market introduction.

Account Management

• Proactively maintain and grow designated accounts through regular communication and tailored sales strategies.
• Identify potential new customers, open accounts, and develop these into significant revenue streams.
• Foster strong relationships with both customers and suppliers to ensure ongoing business development.
• Engage with customers through email, telephone, and arrange customer visits to understand their needs and promote our products.

Leadership

• Set and review the sales plan to ensure alignment with business objectives.
• Deliver the sales plan with regular updates to the team, ensuring everyone is aligned with the goals.

Deputising for Business Manager

• Ensure the sales function operates effectively and progressively in the absence of the Business Manager, maintaining momentum and achieving targets.

Our Perfect Candidate

• Proven experience in a sales leadership role within a similar industry.
• Strong understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills.
• Proficiency in using sales and CRM software, such as Biztrak and Phocas is preferred but not essential as training will be provided.
• Ability to analyse data, identify trends, and make informed decisions.
• Leadership qualities with the ability to motivate and guide a sales team.
• Innovative thinking and a proactive approach to problem-solving.
• Strong organisational and time-management skills.

This full-time role requires 40 hours per week from Monday to Friday. This schedule ensures a stable work week with weekends free for your leisure.

We are also open to considering part-time hours through job sharing, shorter working days, or fewer days each week. Please mention any specific considerations you have when applying for this vacancy.

Internal Sales Executive, Nu-Style Solihull

Competitive salary
Discretionary bonus scheme
Flexible benefits and working patterns.
31 days’ holiday with additional days linked to service

Nu-Style Products, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 31 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.
This Role
As a result of ongoing investment in technology and our staff, Nu-Style is a business on the up. To support our growth trajectory, we have a vacancy within our busy sales office for a customer focused, enthusiastic and career orientated individual.
Key responsibilities:
• Taking inbound calls from customers.
• Negotiating to win business and cross selling associated products.
• Making outbound calls to grow sales.
• Liaise with Sale Reps, Customers, branches, and Suppliers.
• Costing of bulk deliveries
• Issuing information and processing orders from customers
• Dealing with queries relating to orders and costings
• Updating orders, prices, and order confirmations in the Company’s systems

Our Perfect Candidate
Our perfect candidate will have the following attributes:
• Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
• A passion to build a career in sales and strong customer service skills and experience are required.
• Telephone sales or telephone-based customer services experience is desirable.
• Excellent customer service skills are essential.
• Strong written and oral communication skills are essential.
• Strong interpersonal skills and stakeholder management skills are essential.
• Strong attention to detail is essential.
• Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential.
• Strong data entry skills and high levels of accuracy are essential.

The full-time hours for this role are 40 hours per week, Monday to Thursday from 8.00am to 5.00pm and Friday from 8.00 to 2.30pm, however there is the opportunity for part-time hours with a variety of options which could be considered. Part-time hours could include shorter working days or fewer days each week.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk by Friday 19th July 2024.