Sales Design Consultant, Stirling. 

Competitive salary

Discretionary bonus scheme

30 days’ holiday with additional days linked to service. 

Smith & Frater, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 16 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience in this case through our newly opening Optima Kitchens flagship showroom in Stirling, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,700+ colleagues across the UK.

We are ambitious about diversity and inclusion. If you’ve got the right skills for the job, we want to hear from you. We specifically encourage female candidates and those from minoritised ethnic groups to apply for this post as they are currently underrepresented in the manufacturing and construction sectors of our organisation.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role 

Our perfect candidate will have experience as follows.

  • Kitchen design packages
  • Presentation of designs and proposals
  • Produce accurate project quotations.
  • Promoting long term relationships and Prospecting new clients

Our Perfect Candidate 

Our perfect candidate will also have the following attributes:

  • Excellent accuracy and attention to detail.
  • Good interpersonal skills.
  • Ability to organise and prioritise own workload.
  • Tact, discretion, and good judgment.
  • Strong communication skills and ability to communicate at all levels.
  • Proactive and able to use own initiative.
  • A strong desire to learn and develop
  • Team player – collaborative and supportive of colleagues.

Hours for the role are 35.5 hours per week Tuesday to Friday 9am to 5pm and Saturday 10am to 4pm.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk

Internal Sales Representative – MGM Perth
Competitive salary.
Discretionary bonus scheme.
30 days’ holiday with additional days linked to service.
MGM Timber is part of the Donaldson Group. We are a family of 11 businesses, ranging from Business to Business, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience: embracing innovation and doing things in a sustainable way. Not just for our business but also for the communities we operate in. Most of all, our People are at the heart of everything we do.
As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Benefits include, but are not limited to: 30 days’ holiday, inclusive of Statutory Bank Holidays; Length of service awards; Company sick pay and Employee Assistance Programme – (24/7 helpline, counselling sessions, legal, debt and life management advice line).
The Role of Internal Sales Representative
As a key team member, you will contribute to maximising the performance of the branch by providing an effective and efficient internal sales service.
The successful candidate will be joining a very welcoming team.
Key elements of the role will include:
  • Effectively dealing with sales enquiries.
  • Accurately producing quotes and processing sales.
  • Actively maintaining and developing existing customer accounts and relationships.
  • Proactively targeting new accounts.
  • Some admin duties.
Our Perfect Candidate
Our perfect candidate will have the following attributes:
· Work experience gained in a customer services role is preferred but not essential.
· A passion to build a career in sales.
· Telephone sales or face to face customer experience is desirable.
· Strong written and oral communication skills are essential.
· Strong interpersonal skills are essential.
· Strong attention to detail is essential.
· Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is desirable.
· Strong data entry skills and high levels of accuracy are essential.
The successful candidate will be customer focused, results orientated and have effective communication and interpersonal skills.
A knowledge of timber and timber related products would be advantageous but the ability to work well within our very successful team and a “can do” attitude is equally important.
Hours for the role are 44 hour per week Monday to Friday.
There is also a Saturday rota that the successful candidate would be expected to participate in.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk

Internal Sales Representative – MGM Timber Broxburn

Competitive salary

Discretionary bonus scheme

Flexible benefits

30 days’ holiday with additional days linked to service

MGM Timber, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 16 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,700+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes: 30 days’ holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). We provide an additional catalogue of optional benefits including and not limited to, cycle to work schemes, holiday buy and sell and private medical insurance.

This Role

Key responsibilities:

  • Taking inbound calls from customers.
  • Negotiating to win business and cross selling associated products.
  • Making outbound calls to grow sales.
  • Liaise with Sale Reps, Customers, branches and Suppliers.
  • Costing of bulk deliveries.
  • Issuing information and processing orders from customers.
  • Dealing with queries relating to orders and costings.
  • Create ad-hoc sale reports.
  • Updating orders, prices and order confirmations in the Company’s systems.
  • Assisting with month end processes.
  • Update stock levels and report figures to customers.

Our Perfect Candidate

Our perfect candidate will have the following attributes:

  • Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
  • A passion to build a career in sales and strong customer service skills and experience are required.
  • Telephone sales or telephone based customer services experience is desirable.
  • Excellent customer service skills are essential.
  • Strong written and oral communication skills are essential.
  • Strong interpersonal skills and stakeholder management skills are essential.
  • Strong attention to detail is essential.
  • Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential.
  • Strong data entry skills and high levels of accuracy are essential.

Hours for the role are 39 hours per week, working Monday to Thursday 8.00am to 5.00pm and Friday from 8.00am to 4.00pm. You will also be required to take part in the Saturday morning work rota, working approx. 1 in 3 Saturdays.

If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Recruitment@donaldson-timber.co.uk