Join Our Team as an Admin Co-ordinator in Ilkeston!

About Us:

Donaldson Timber Engineering, a division of Donaldson Group, specialises in the design and manufacturing of timber engineered products, including roof trusses and floor joists. Donaldson Group is a leading, family-owned timber industry company with a rich heritage spanning over 160 years with a range of 17 businesses and brands. We pride ourselves on our commitment to quality, customer satisfaction, and environmental responsibility.

Position Overview:

We are currently seeking a motivated and organised Admin Co-ordinator to join our dynamic team at Donaldson Timber Engineering in Ilkeston. As an Admin Co-ordinator, you will play a vital role in supporting the daily operations of the organisation by ensuring smooth and efficient administrative processes.

Key Responsibilities:

• Answering general telephone queries and transferring calls to designers.
• Maintaining customer records including logging enquiries and updating customer records.
• Building positive, professional relationships with site managers and buyers.
• Liaising with site management teams and scheduling customers’ orders to achieve delivery dates.
• Communicating with sites to provide technical & administrative support.
• General office administration and support where required.

Skills and experience:

• Ability to work independently and as part of a team to meet deadlines and targets.
• Commitment to excellent customer service.
• A highly effective communicator when dealing with internal and external customers.
• A proven team player who can use their own initiative to effectively utilise their time and resources to ensure department needs are met.
• Attention to detail and a careful, organized approach to each task.
• Proficient PC office skills.

What We Offer:

• Competitive salary.
• Flexible working patterns.
• Discretionary bonus scheme.
• Opportunities for career development within a reputable and growing organisation.
• A supportive and collaborative work environment.
• A catalogue of additional benefits available to purchase such as critical illness cover, cycle to work scheme and additional holidays.

Work Hours: This full-time role entails 37.5 hours per week, providing a stable schedule with weekends free for your leisure. Work hours are Monday to Thursday from 8.30am to 5.00pm, and Friday from 8.30am to 2.30pm. We can also consider part-time hours via job share, shorter working days or fewer days each week. Please let us know any considerations when applying to this vacancy.

Join Us: If you’re ready to embark on a rewarding career journey with a company that values your contributions and invests in your success, apply now by sending your CV to recruitment@donaldson-timber.co.uk by Friday 7^th February 2025.